Shipping policy

Our Promise

Every product is crafted by hand in small batches in Los Angeles.

Shipping Timeline

Processing Time: 2-4 business days
Orders placed before 12pm PST typically ship same day.

Delivery Time:

Standard Shipping: 3-7 business days
Expedited Shipping: 2-3 business days (available at checkout)

Where We Ship

Currently shipping to all 50 U.S. states.

We're working on expanding to international destinations. Join our email list to be the first to know when we ship globally.

Order Tracking

You'll receive a shipping confirmation email with tracking information as soon as your order leaves our hands. Track your package's journey from our kitchen to your door.

Lost in transit? Email us at hello@wayofwoof.com and we'll make it right.

Damaged or Lost Packages

We pack every order with care, but sometimes things happen in transit.

Once your order has been handed to a carrier, Way of Woof is not responsible for:

Packages lost or marked undeliverable by the carrier
Packages delayed due to carrier error, weather, or other transit disruptions
Packages damaged during transit
Packages delivered to an incorrect address resulting from carrier error
Theft of packages after carrier-confirmed delivery

Wrong address: We ship to the address you provide at checkout. Please double-check before placing your order. If you need to update your shipping address, email us immediately at hello@wayofwoof.com. Once shipped, we cannot redirect packages.